Privacy Policy

1. Introduction

PolicyCover ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website policycover.ca or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on the website
• Request a quote or consultation
• Subscribe to our newsletter
• Fill out a form or contact us
• Apply for insurance coverage

This information may include:

• Name and contact information (email, phone number, address)
• Date of birth and social insurance number
• Financial information (income, assets)
• Health information (when required for insurance applications)
• Employment information
• Insurance history and claims information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process insurance applications and quotes
• Communicate with you about our services, including customer service and updates
• Send you marketing communications (with your consent)
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and regulatory requirements
• Improve our website and services
• Analyze usage patterns and trends

4. Disclosure of Your Information

We may share your information with:

4.1 Insurance Providers

We share your information with insurance companies to obtain quotes and process applications on your behalf.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Data analytics providers
• Marketing and advertising partners
• IT service providers

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at info@policycover.ca.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@policycover.ca
• Phone: +1 (519) 362-3340
• Address: Ontario, Canada